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Insurance Broker

(Insurance Agent, Insurance Sales Advisor, Insurance Adviser, Authorised Insurance Advisor)

Business & Finance

Salary

€30,000 - €80,000/yr

Level

Professional

Outlook

Stable

What does an Insurance Broker do?

As an insurance broker, you act as an independent intermediary between clients and insurance companies, sourcing and negotiating the best possible cover for individuals and businesses. Your daily work involves assessing clients' needs, comparing policies from a range of insurers, providing tailored advice, and arranging cover for areas such as home, motor, health, commercial liability, and life insurance. You handle ongoing client relationships, process renewals, assist with claims, and ensure that all policies remain suitable as a client's circumstances change. You work closely with underwriters at insurance companies, claims handlers, and compliance officers, and you may deal with a wide range of clients from private households to large corporate organisations.

A Day in the Life

Listen: a day as an Insurance Broker

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You arrive at your brokerage office in a provincial town at 8:45 on a Tuesday morning. Before the phone lines open, you check your email and flag a renewal notice for a small construction firm whose public liability policy expires in three weeks. You add it to your task list in the agency management system — a piece of software that tracks every client policy, renewal date, and correspondence in one place. At nine o'clock the calls begin. A regular client rings to say she has just bought a second-hand car and needs motor cover today. You pull up her file, confirm her no-claims bonus, and get quotes from three different insurers using your broker comparison platform. You explain the differences in excess amounts and breakdown cover, and she chooses a policy. You process the direct debit mandate, email her the certificate of insurance, and note the interaction on her file for compliance records.

Videos about Insurance Broker

Career Advice on becoming an Insurance Broker by Samantha B (Full Version)

Career Advice on becoming an Insurance Broker by Samantha B (Full Version)

icould career stories

Filmed in the UK

Some videos were filmed in the UK. The work itself is the same, but the exams, qualifications and pay they mention are British — we include them so you get a feel for the job.

Required Education

A Leaving Certificate with subjects such as Mathematics, Business, and Economics provides a strong foundation for entering this field. Most entrants pursue an NFQ Level 7 or Level 8 degree in Business, Finance, Insurance, or a related discipline at a technological university or university, such as TU Dublin's Bachelor of Business in Financial Services. The Insurance Institute of Ireland offers the Accredited Product Adviser (APA) and Certified Insurance Practitioner (CIP) qualifications, which are the key industry-recognised credentials required to advise clients and are closely linked to the Central Bank of Ireland's Minimum Competency Code. PLC courses in Business or Financial Services at a College of Further Education can provide a stepping stone into the industry, with candidates then working towards the APA or CIP while employed. Membership of Brokers Ireland is common for those working in broker firms, and continuing professional development (CPD) is mandatory to maintain your authorisation under Central Bank regulations.

Required Skills

Career Perspective

Many people begin their career in insurance as a customer service or sales support agent in a brokerage or insurance company, working towards the APA qualification while on the job. With the CIP qualification and several years of experience, you can progress to a senior broker or account manager role, handling more complex commercial or corporate clients. Further progression can lead to branch management, specialist roles in areas such as risk management or underwriting, or to setting up your own brokerage as an authorised advisor under the Central Bank of Ireland. Some experienced brokers pursue postgraduate qualifications in risk management or financial planning to diversify into related financial services roles.

AI Impact on the job

AI-powered comparison tools and automated underwriting platforms are streamlining the quoting and renewal process, reducing the administrative burden on brokers and enabling faster turnaround times for standard personal lines policies. However, the trusted advisory role of a broker — particularly for complex commercial, professional indemnity, or bespoke risk situations — remains difficult to replicate with automation, and human judgement continues to be valued by clients navigating unusual or high-value risks. AI tools are also being used to identify gaps in a client's existing cover and to flag market changes, which can enhance a broker's advice. Overall, AI is likely to reshape routine transactional work while strengthening the value of specialist broker expertise.

Career Ladder

→ Insurance Broker (Current role)

Employers in Ireland

Organisations in Ireland that employ people in this occupation.

Aon Ireland

Multinational

Dublin 2

Broking commercial, corporate and specialty insurance for large Irish clients

Marsh Ireland

Multinational

Dublin 2

Risk management and insurance broking for major corporate and SME clients

Lockton Companies Ireland

Multinational

Dublin 2

Independent broking of commercial and specialty insurance for businesses

Campion Insurance

Irish company

Roscrea, Co. Tipperary and Nationwide

Personal and commercial insurance broking across Ireland for diverse clients

Insureforsure (IFS) Group

Irish company

Tralee, Co. Kerry

Broking motor, home and business insurance for personal and commercial clients

Dolmen Insurance Brokers

Irish company

Dublin 4

Commercial insurance broking including liability, property and fleet cover

Willis Towers Watson Ireland

Multinational

Dublin 2

Broking complex risk, employee benefits and commercial insurance for corporates

Acorn Insurance

Irish company

Cork and Nationwide

Personal lines and SME insurance broking including motor, home and health

Howden Ireland

Multinational

Dublin 2

Specialist commercial and niche insurance broking for Irish businesses

Gartmore Insurance Brokers

SME

Galway

Regional broking of personal and commercial insurance across the West

Financial Services and Pensions Ombudsman (FSPO)

Public sector

Dublin 2

Regulatory oversight role examining insurance broker conduct and complaints

Matheson Financial Services

Irish company

Dublin 4

Advising and placing specialist financial lines and D&O insurance cover

We don't know whether these employers currently have vacancies — always check their own website. And if there's somewhere you'd really love to work, it can be worth applying anyway, even without an open vacancy.

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