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Family Support Worker

(Family Intervention Worker, Children and Families Support Worker, Early Intervention Worker, Family Engagement Worker)

Health & Social Care

Salary

€30,000 - €50,000/yr

Level

Professional

Outlook

Growing

What does a Family Support Worker do?

As a Family Support Worker, you provide practical and emotional support to families experiencing difficulties such as addiction, financial hardship, disability, bereavement, or parental illness. You visit families in their homes or meet them at family resource centres, assessing their needs and helping them access the appropriate health, social care, and community services. You work closely with parents and children to build coping skills, improve home routines, and strengthen family relationships. Your caseload may include families referred by Tusla, the Child and Family Agency, and you collaborate with social workers, public health nurses, school staff, and community organisations to coordinate care. Safeguarding children's welfare is central to everything you do, and you maintain detailed case records to track progress and flag concerns.

A Day in the Life

Listen: a day as a Family Support Worker

0:00 / 0:00

Your alarm goes off at 7.30 a.m. You work for a family resource centre in a mid-sized town, funded partly through Tusla, the Child and Family Agency. Before leaving home you check your diary on your work phone: three home visits, a case review meeting, and a stack of case notes to update on the centre's recording system before five o'clock. You arrive at the centre by 9.00 a.m. and spend half an hour preparing for your first visit. You re-read the notes on a mother of three who is managing recovery from alcohol dependency. You pack a folder with information on a local parenting programme and a referral form for the community welfare officer, who can help with a fuel poverty application.

Videos about Family Support Worker

Career Advice on becoming a Family Information Service Development Worker by Bobbie Q (Highlights)

Career Advice on becoming a Family Information Service Development Worker by Bobbie Q (Highlights)

icould career stories

Filmed in the UK

Some videos were filmed in the UK. The work itself is the same, but the exams, qualifications and pay they mention are British — we include them so you get a feel for the job.

Required Education

A relevant Leaving Certificate, with subjects such as Home Economics, Biology, Religious Education, or SPHE providing useful background, is the starting point for entry into this field. The most common route is a Level 7 Bachelor of Arts in Applied Social Studies or Social Care Work at a technological university such as TU Dublin, ATU, MTU, SETU, or TUS, or a Level 8 Honours Bachelor in Social Studies or Social Care. Some entrants begin with a QQI Level 5 or Level 6 PLC award in Community and Health Services or Social Care at a College of Further Education, which can provide progression routes to degree programmes. A Level 9 postgraduate qualification may be required if you wish to progress into qualified social work, which additionally requires registration with CORU, the Health and Care Professions Council of Ireland. Many Family Support Workers employed by Tusla or family resource centres hold a minimum of a Level 7 qualification, and continuous professional development is expected throughout your career. Garda vetting through the National Vetting Bureau is mandatory before working with children or vulnerable adults.

Required Skills

Career Perspective

Most Family Support Workers begin in frontline roles with Tusla, ETB family support programmes, or community-based family resource centres funded by the Department of Children, Equality, Disability, Integration and Youth. With experience and further qualifications, you may move into a senior support worker or team leader role, taking responsibility for supervising junior staff and managing more complex cases. Some workers progress to roles in social work, community development, or programme coordination by completing a postgraduate qualification, which may require CORU registration. Others specialise in areas such as addiction family support, disability services, or Traveller community outreach, developing expertise in a specific client group.

AI Impact on the job

AI tools are beginning to assist Family Support Workers with administrative tasks such as generating case note templates, translating documents for non-English-speaking families, and flagging patterns in referral data that may indicate emerging risk. However, the relational, trust-based nature of this work means that human presence, empathy, and professional judgement cannot be replicated by automated systems. Ethical concerns around data privacy and algorithmic bias in child welfare decisions mean that AI-assisted risk assessment tools must be used with great caution and human oversight. Overall, AI is likely to reduce paperwork burdens rather than replace frontline roles, freeing more time for direct family contact.

Career Ladder

→ Family Support Worker (Current role)

Employers in Ireland

Organisations in Ireland that employ people in this occupation.

Tusla – Child and Family Agency

Public sector

Nationwide

Core employer; supports vulnerable families through statutory family support services.

Health Service Executive (HSE)

Public sector

Nationwide

Employs family support workers across primary care and disability services.

Barnardos Ireland

Irish company

Nationwide

Delivers community-based family support programmes for at-risk children and families.

Family Resource Centres (FRC) National Network

Public sector

Nationwide

Front-line community settings where family support workers meet and assist families.

St. Nicholas Montessori Society of Ireland / Respond Housing

Irish company

Nationwide

Provides family support alongside social housing tenancy sustainment services.

ALONE

Irish company

Dublin and Nationwide

Supports older people and families experiencing isolation, bereavement, and hardship.

Crosscare

Irish company

Dublin and surrounding counties

Offers family support, addiction, and crisis intervention services to vulnerable families.

Extern Ireland

Irish company

Nationwide

Delivers intensive family support and early intervention programmes for at-risk families.

Daughters of Charity Disability Support Services

Irish company

Dublin and Nationwide

Provides family support to households affected by disability and complex needs.

Foróige

Irish company

Nationwide

Works with young people and families through targeted community-based support programmes.

Brothers of Charity Services Ireland

Irish company

Galway, Limerick, Cork, Roscommon

Supports families of individuals with intellectual disabilities through dedicated family services.

Oberstown Children Detention Campus

Public sector

Lusk, Co. Dublin

Engages family support workers to maintain family connections for detained young people.

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